Legal Information
PRIVACY POLICY
Endologix Privacy Policy – UPDATED: April 1, 2025
Endologix LLC and its subsidiaries and affiliates (collectively, “Endologix”, “us”, “we” or “our”) take your privacy seriously and are committed to protecting your rights.
SCOPE OF THIS PRIVACY POLICY
This Privacy Policy describes how we collect and handle information about you (your “Personal Information”) obtained in connection with the activities described below, including:
- Through this website, and all web sites, features, or online services that are owned or controlled by Endologix and that post a link to this Privacy Policy (collectively, the “Sites”), whether accessed via computer, mobile device, or otherwise;
- In a business context to provide physicians and hospitals with our products (our “Service”);
- When you participate in our events or receive our marketing communications.
This Privacy Policy does not apply to:
- Personal Information (including Sensitive Personal Information) we collect from our employees, or applicants for employment. A separate Notice at Collection applies to Personal Information and Sensitive Personal Information collected from job applicants who submit information using the Site.
- Any linked websites provided solely for your convenience. Some of these may be operated by Endologix and others by third parties. We do not control or monitor the privacy practices of such websites.
- Situations where you have been notified that an alternative notice applies (for example, on other Endologix websites or in connection with your participation in a clinical study).
Depending on your relationship with Endologix, additional privacy notices may apply to you and your Personal Information.
Please read this Privacy Policy carefully. If you are located outside the European Economic Area (“EEA”) or the United Kingdom (“UK”), by accessing or using this website you agree to this Privacy Policy. If you are in the EEA or the UK, this Privacy Policy is provided for informational purposes only.
INFORMATION PRACTICES
Personal Information is defined as any information that identifies or relates to a natural person or household (“Data Subject” or “Individual”) or is reasonably capable of association with a particular person or household. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to that person’s physical, physiological, genetic, mental, economic, cultural, or social identity.
Requirement to Provide Personal Information
You may be asked to provide some of the Personal Information described in this Privacy Policy for one or more purposes. If you do not provide the requested Personal Information when required to comply with legal or contractual obligations, we may be unable to fulfill those obligations. In all other cases, providing your Personal Information is voluntary.
Types of Personal Information about Individuals Collected Through the Sites and How We Use It
Information You Provide to Us via Web Forms
When you interact with us via the “Contact Us” web forms, you may provide Personal Information such as identifiers (your name, street address, email address) and geolocation data (e.g. your country or postal code). While you may include additional details, we request that you only submit information necessary for your inquiry. Do not include Sensitive Personal Information (such as health conditions, biometric data, or social security numbers).
Uses of Personal Information You Provide to Us
We use the Personal Information you provide to respond to your inquiries, manage your account, notify you of changes to the Sites or our products, fulfill your requests, and for other purposes with your consent or as permitted by our legitimate interests. Your information may be processed by our local offices or our U.S. corporate headquarters. We may also disclose your Personal Information to our subsidiaries, affiliates, contractors, service providers, or in connection with a merger or sale of assets.
Other Information We Collect Automatically When You Access or Use the Sites; Tracking
We automatically collect information such as your internet connection details, IP address, searches, and pages visited as you navigate the Sites. We may use tracking technologies to gather information about your online activities over time and across third-party sites. For details on cookies and similar technologies, please see our Cookie Policy.
Aggregated or high-level location data (such as operating system, browser language, and session details) is treated as non-Personal Information unless law requires otherwise. This information may be used for internal research, troubleshooting, and to improve user experience.
No Online Collection of Information from Minors
The Sites are not intended for children, and we do not knowingly collect Personal Information from individuals under 18. If we inadvertently collect such information, we will delete it after obtaining verifiable parental consent. If you suspect we have collected Personal Information from a minor, please contact us at (949) 598-4799 or toll-free at 1-800-677-1879.
Types of Personal Information about Businesses Collected for Our Service and How We Use It
To provide our Service, we may collect your business contact information and firmographic details to verify identities, manage our business relationship, execute transactions, communicate with you, and provide support.
Types of Personal Information Collected Through Events and Marketing and How We Use It
For events or direct marketing, we may collect your business contact information and related firmographic details. This information is used to manage event invitations, registrations, and marketing communications in compliance with your consent.
Types of Personal Information Collected Through Surveys and How We Use It
When you participate in surveys, we may collect contact and professional details, opinions, and other responses. Surveys may be anonymous; otherwise, the collected information is used to analyze results and improve our offerings.
Types of Personal Information Collected in Connection with Post-Market Surveillance and Health Vigilance Activities and How We Use It
As a medical device manufacturer, we collect information needed for regulatory compliance, such as data related to adverse events or product complaints. This may include patient identification details, product information, and health data to manage safety and comply with legal requirements.
Types of Personal Information We Collect in Connection with Clinical Studies and How We Use It
If you participate in a clinical study, separate disclosures apply. For healthcare professionals in clinical research, we may collect identification, professional, and compensation details to facilitate research and comply with regulatory obligations.
Types of Information We Collect When You Visit Us and How We Use It
When visiting our locations, we may collect your contact details, visit logs, and CCTV video recordings (if applicable) for security and administrative purposes.
Direct Marketing Communications
When sending marketing communications, we use your Personal Information to tailor messages to your interests and preferences. This includes data provided directly by you, information from your interactions, and publicly available details. You may opt out of these communications at any time.
Secondary Uses of Personal Information
With your authorization, the Personal Information collected may be used to improve or develop our products, conduct benchmarking, perform market research, and for internal training and compliance.
Sensitive Personal Information; Consumer Health Data
Some Personal Information may be classified as Sensitive Personal Information – including data such as social security numbers, driver’s license details, financial data, genetic or biometric data, precise geolocation, and health-related information. For individuals in the EEA and UK, this also covers data on racial or ethnic origin, political opinions, religious beliefs, trade union membership, and similar categories. We collect such information only as necessary for regulatory compliance, medical diagnosis, scientific research, or with your explicit consent. We do not sell, lease, or rent your Sensitive Personal Information, although we may share it with trusted partners as required by law.
PRIVACY PRACTICES
Lawful, Fair, and Transparent Collection and Processing
We collect and process Personal Information in a manner that is lawful, fair, and transparent in accordance with applicable legal and regulatory requirements. Our processing is based on consent, contractual obligations, compliance needs, and legitimate interests. We inform you about our practices via this Privacy Policy and other notices.
Privacy by Design and by Default
Data protection is a core element of our processes. We design our systems to collect only the necessary Personal Information and implement safeguards to ensure it is used only for its intended purpose.
Security
We employ technical, organizational, and physical safeguards to protect Personal Information from unauthorized access, alteration, disclosure, or loss. While we strive for security, no internet transmission is completely secure.
No Sales of Personal Information
In the preceding twelve (12) months, Endologix has not sold Personal Information for payment. However, we may share limited Personal Information with third parties for cross-context behavioral and targeted advertising as permitted by applicable law.
Transfers of Personal Information to Third Parties
We may share your Personal Information with affiliates, business partners, service providers, healthcare providers, regulators, professional advisors, and in connection with corporate transactions. Such disclosures are governed by contractual obligations and applicable law.
International Transfers of Personal Information
Your Personal Information may be transferred to and processed in countries outside your own, including the United States. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
How Long We Keep Personal Information
We retain your Personal Information only as long as necessary to fulfill our contractual, legal, and business obligations. Once no longer required, your information will be returned, deleted, destroyed, or anonymized according to our retention policies.
IMPORTANT NOTICE FOR CALIFORNIA RESIDENTS: EXERCISING YOUR CONSUMER RIGHTS
This section outlines the rights available to California residents regarding their Personal Information. These rights include:
- The right to know what Personal Information has been collected, its sources, the business purposes for its collection, and the third parties with whom it is shared.
- The right to access a copy of your Personal Information.
- The right to request correction of inaccurate Personal Information.
- The right to request deletion of your Personal Information.
- The right to opt out of the sale or sharing of your Personal Information.
- The right to limit the use and disclosure of Sensitive Personal Information.
- The right to nondiscrimination for exercising these rights.
To exercise these rights, please:
- Submit a request via our online request form at Contact Us;
- Call us at (949) 598-4799 or toll-free at 1-800-677-1879;
- Email us at privacy@endologix.com.
We reserve the right to confirm your California residency and may require government-issued identification. If you designate an authorized agent, valid power of attorney and identification will be required.
IMPORTANT INFORMATION FOR RESIDENTS OF OTHER STATES
Residents of Connecticut, Nevada, Washington, and other states may have additional rights regarding their consumer health data, including rights to access, delete, or opt out of targeted advertising. Please refer to your state laws for further details.
IMPORTANT NOTICE FOR EUROPEAN USERS: EXERCISING YOUR RIGHTS
Individuals located in the EEA and the UK have rights under the GDPR and the UK Data Protection Act. These rights include:
- The right to access Personal Data and Sensitive Personal Data.
- The right to correct or delete inaccurate or incomplete data.
- The right to data portability.
- The right to object to processing or request a restriction on processing.
- The right to withdraw consent at any time (without affecting the lawfulness of prior processing).
To exercise these rights, please contact us using the details provided below.
CHANGES TO THE PRIVACY POLICY
Endologix reserves the right to review and update this Privacy Policy periodically in response to changing legal, technical, and business developments. When updates are made, the revised date will be noted above. If material changes are implemented, we will notify you as required by applicable law. Continued use of the website after changes constitutes acceptance of the updated Privacy Policy.
CONTACTING US ABOUT THE PRIVACY POLICY
For questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:
(949) 598-4799 or toll-free at 1-800-677-1879, or by email at privacy@endologix.com.
Endologix Cookie Policy
UPDATED: April 1, 2025
Cookies and Similar Other Technologies
Depending on if your browser is configured to accept cookies, we and third parties who provide services to us may collect certain information automatically when you visit our websites (the “Sites”), including through the use of cookies and web beacons, such as the browser you are using (e.g., Safari, Internet Explorer, Chrome, Mozilla Firefox, etc.), the internet address from which you linked to the Sites, the operating system of your computer (e.g., Microsoft Windows, iOS, Android, etc.), the unique IP address of the computer you used to access our Sites, and your usage and browsing habits.
What is a Cookie?
A cookie is a small data file stored on your computer to identify you as a previous visitor to the Sites, which helps us to personalize your experience when you arrive. These files are invisible to you and may be placed on any portion of our Sites.
What is a Web Beacon?
A web beacon is a small piece of data embedded with images on pages of the Sites or in emails, which allows us to collect information such as the number of users that have visited a web page or opened an email. We use web beacons to measure the effectiveness of our content and campaigns and to understand how visitors use our Sites.
What Categories of Cookie and Similar Technologies Do We Use?
Depending on how you navigate the Sites, we may use all or some of the following first and third party cookies:
- Necessary Cookies: These cookies enable the core operation of our Sites. For example, they include cookies that help control secure areas and ensure accessibility.
- Functional Cookies: These cookies enable enhanced functionality and personalization. They may be set by us or by third party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these services may not function properly.
- Analytics Cookies: These allow us to collect internet log information and details about the behavior patterns of people using the Sites.
- Advertising Cookies: These cookies may be set through our site by our advertising partners. They are used to build a profile of your interests and to show you relevant adverts on other sites. While they do not store personal information directly, they are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.
How Do I Control Cookies?
We are working to update our technology so that users will have better direct control over cookies on our site. At this time, the best way to control cookies is through your browser. Most web browsers are set to accept cookies by default. You can change your browser settings to notify you when you receive a cookie or to refuse cookies altogether. However, if you disable cookies, you may not be able to use some features on our Sites. To learn more about how to manage cookies and privacy settings, click the link for your browser below:
Third-Party Cookies and Other Similar Technologies
The following is our list of third party service providers who may use cookies and other technologies for their own purposes (such as analytics tracking). Please note that this Cookie Policy does not govern the practices of third party websites or services:
- Google Analytics
- Contact: http://www.google.com/intl/af/contact
- Privacy Policy: https://policies.google.com/privacy
- Opt-Out: https://tools.google.com/dlpage/gaoptout
We use Google Analytics to collect certain internet log information and details regarding Site visit behavior patterns. We configure Google Analytics to avoid collecting information which could directly identify a person, as we do not seek to identify individual visitors. Google Analytics uses its own cookies to perform these functionalities.
To learn more about cookies; how to control, disable, or delete them, please visit http://www.aboutcookies.org. Some third party advertising networks, like Google, allow you to opt out of or customize preferences associated with your internet browsing. For more information on how Google lets you customize these preferences, please refer to their documentation.
PUBLIC GUIDELINES FOR SOCIAL MEDIA
Our social media platforms are intended to allow participation in open communication between Endologix and the public. However, occasionally we might need to remove comments to meet industry regulations, data privacy restrictions, and/or uphold the intent of our social media guidelines, including, but not limited to:
COMMENTS SEEKING MEDICAL ADVICE, OR CUSTOMER SERVICE ISSUES
Our social media platforms are not intended to be used for medical advice or a replacement for advice from a doctor. Endologix does not practice medicine or provide medical services or advice. We may address broad customer service questions online, but we might have to remove comments to protect your privacy. If you have customer service issues or questions, we suggest contacting Endologix Customer Service at 800.983.2284.
COMMENTS CONTAINING PERSONALLY IDENTIFIABLE INFORMATION
For general protection, and to comply with data privacy regulations, we will remove posts that contain personally identifiable information, including a phone number, address, email or date of birth.
COMMENTS CONTAINING OFFENSIVE LANGUAGE OR MISLEADING INFORMATION
We will remove any comment that uses profanity, hate speech or other offensive language. We will also remove any comment that makes unsupported claims or accusations or contains false or misleading information. Comments that promote the buying or selling of goods or services or that are clearly spam will also be removed.
COMMENTS CONTAINING UNAPPROVED PRODUCTS OR OFF-LABEL USES
We have developed our social media platforms for use in the United States. Therefore, we cannot discuss any products that are not approved for use in the U.S. by the Food and Drug Administration (FDA). We will remove any comments about unapproved products, or the use of our products in a way that is not indicated by the FDA (otherwise known as ‘off-label’ use).
Please know that Endologix reserves the right to delete any posting at its sole discretion that affects the integrity of our social media platforms.
Endologix International Holdings B.V. – T&C of Sale and Consignment – English
Endologix International Holdings B.V. – T&C of Sale and Consignment – Dutch
Endologix International B.V. – T&C of Sale and Consignment – English
Endologix International B.V. – T&C of Sale and Consignment – Dutch
Endologix International B.V. – Niederlassung Deutschland – T&C of Sale and Consignment
Endologix International B.V. – United Kingdom – T&C of Sale and Consignment
Endologix International B.V. – Belgium – T&C of Sale and Consignment
Endologix Poland sp z o.o – Poland – T&C of Sale and Consignment
Endologix Italia S.r.l. – Italy – T&C of Sale and Consignment