- In a business context to provide physicians and hospitals with our products (our “Service”).
- When you participate in our events or receive our marketing communications.
Personal Information is defined as any information relating to an identified or identifiable natural person (‘Data Subject’ or ‘Individual’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Types of Personal Information Collected Through the Sites and How We Use It
Information You Provide to Us via Web Forms
As an end user of the Sites, when you interact with us via the “Contact Us” web forms, you may choose to provide us with certain Personal Information like your name, email address, and other data that may be used to identify you as a specific Individual. You may also choose to provide us with demographic information like your country of residence and postal code. You may provide other Personal Information as part of your web submissions to Endologix, but we expect that you limit the Personal Information you provide to only that which is necessary and associated with the nature of your inquiry. It is our legitimate interest to offer you a means to communicate with Endologix through the Sites to respond to the questions and requests you may have and provide you with information about Endologix and our products. Your inquiries may be fielded by our local Endologix offices and/or handled by our corporate headquarters in the United States.
Information We Collect Automatically When You Access or Use the Sites;Tracking
Certain information, like aggregated information or high-level location information, such as the browser language and country during the user session, is treated as non-personal information unless applicable law requires otherwise. We may use or disclose such information for any purpose. For instance, we may compile and share aggregate data about the geographic locations or other demographics of our end users, provided that this information does not personally identify any of these Members.
The Sites are not intended for children and we do not knowingly collect Personal Information from children on the Sites. If Endologix discovers that it has inadvertently collected Personal Information from anyone younger than the age of 18 on the Sites, it will delete that Information.
Types of Personal Information Collected for Our Service and How We Use It
To provide our Service, Endologix may need your business contact information and firmographic details about you. We may use this Personal Information to specifically operate and improve the Service, execute your transactions, communicate with you or your employer about the Service, including by sending announcements, updates, and support and administrative messages, provide support for the Service, and respond to your requests, questions and feedback.
Types of Personal Information Collected Through Events and Marketing and How We Use It
To host and engage you through Endologix events and conferences, or to run direct marketing communications, Endologix may gather and use your business contact information and related firmographic details.
Lawful, Fair, and Transparent Collection and Processing
The Personal Information we collect and process as an organization is done lawfully, fairly, and in a transparent manner in accordance with applicable legal and regulatory obligations. Our grounds for collecting and processing Personal Information may be based on obtaining consent, carrying out our responsibilities to uphold terms in a contract, compliance requirements, and other conditions and legitimate interests.
When we collect Personal Information from individuals, we strive to inform those Individuals of what the collection involves and what their rights via privacy policies and notices.
Our methods of consent and our privacy notices are presented in a fashion that is intelligible, easily accessible, in clear and plain language, and clearly distinguishable from the other matters. We offer consent only in circumstances where it is freely given.
Privacy by Design and by Default
Data protection is a significant consideration in all that we do at Endologix. We design and implement processes and technologies that allow us to collect Personal Information that is adequate, relevant, and limited to what is necessary for the related purposes of processing. We try to only allow for the collection of necessary data and prevent the intake of irrelevant data. The Personal Information we collect and need to support our workforce and run the business is not further processed in a manner that is incompatible with the specified, explicit, and legitimate original purposes of collection. To us, data protection must be the default whenever we handle Personal Information and not just an optional privilege for Individuals.
We employ a number of technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your Personal Information.
Transfers of Personal Information to Third Parties
We may share your Personal Information with our affiliates and with third party service providers. Third party service providers work on the behalf of Endologix and help us operate the Service or our business (such as IT, hosting, customer relationship management and support, data management, email delivery, marketing, web services, event management services, among others). When third parties process or require access to Personal Information, we ascertain that the third party is obligated to provide at least the same level of privacy protection as we hold ourselves to. Endologix maintains contracts with these third parties that restrict their access, use, and disclosure of Personal Information in compliance with the laws and regulations that apply. Our third parties are required to notify us if they determine they can no longer meet the level of data protection expected by Endologix, and we monitor for compliance to our data protection terms depending on the nature of the services being provided.
On occasion, we may need to share Personal Information with professional advisors, such as lawyers, auditors and insurers, where necessary in the course of the professional services that they render to us. We may also need to share Personal Information with law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and operations purposes.
International Transfers of Personal Information
Personal information, including Personal Information collected in the European Economic Area (“EEA”) or Switzerland, may be transferred, stored and processed by us and our services providers, partners and affiliates in the United States and potentially other countries whose data protection laws and regulations may be different to the laws of your country. We allow transfers of Personal Information made between countries or regions, intracompany or with international third parties, only when supported by an appropriate legal agreement or an alternative provision that ensures obligations to Personal Information rights and protections are commensurate. The sufficiency of these agreements and provisions depend on the countries or regions the information is transferred from and to. Examples of agreements and provisions that may be suitable for transfers (depending on the nature of the international exchange) include, but are not limited to, the following:
The nation or region where Personal Information is transferred from recognizes the nation or region where Personal Information is transferred to as having adequate protections in place. This will be based on the receiving country’s or region’s rule of law, respect for human rights and fundamental freedoms, relevant legislation, etc.
Binding corporate rules are established (for intracompany transfers).
Standard data protection clauses are established.
An approved code of conduct is in place that is paired with binding and enforceable commitments set upon the organization in the third country.
An approved certification mechanism (e.g. a safe harbor) is in place that is paired with binding and enforceable commitments set upon the organization in the third country.
How Long We Keep Personal Information
We keep your Personal Information only for as long as it is warranted to adhere to our terms, conditions, and commitments to you, carry out legitimate interests of the business, and comply to legal or regulatory requirements. When Personal Information is expired, or is no longer needed and does not have to be retained, we may return, delete, destroy, or anonymize it, depending on what method is systematically and procedurally possible, most secure, and what our related retention commitments are.
Important Information for California Residents
This section describes the rights of California residents in respect to their Personal Information. For purposes of this section, “Personal Information” has the meaning given in California Assembly Bill 375 (the California Consumer Privacy Act of 2018 or “CCPA”) but does not include information exempted from the scope of the CCPA.
Your California Privacy Rights.
As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
- Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:
- The categories of Personal Information that we have collected.
- The categories of sources from which we collected Personal Information.
- The business or commercial purpose for collecting and/or selling Personal Information.
- The categories of third parties with whom we share Personal Information.
- Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of third party recipient.
- Whether we’ve sold your Personal Information, and if so, the categories of Personal Information received by each category of third party recipient.
- Access. You can request a copy of the Personal Information that we have collected about you during the past 12 months.
- Deletion. You can ask us to delete the Personal Information that we have collected from you.
- Nondiscrimination. You are entitled to exercise the rights described above free from discrimination in the form of legally prohibited increases in the price or decreases in the quality of our Service.
Endologix does not “sell” your Personal Information, as defined in the CCPA, or share Personal Information with third parties for direct marketing purposes.
How to Exercise Your Rights
You may exercise your California privacy rights described above as follows:
- Submit a request through Endologix’s online request form found here.
- Call us at (949) 598-4798 or toll-free at 1-800-677-1879.
We reserve the right to confirm your California residency to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights. As a part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s validate government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
Important Information for European Residents
This section describes the rights of European residents in respect to their Personal Information. For purposes of this section, “Personal Information” has the meaning given in the Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016 (General Data Protection Regulation or the “GDPR”) but does not include information exempted from the scope of the GDPR.
Your European Privacy Rights
As a European resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
- Provide consent or to withdraw consent. We may seek to rely on your consent in order to process certain Personal Information. Where we do so, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
- Access: You may have the right to access the Personal Information that we hold about you.
- Rectification: You may have the right to require us to correct any inaccurate or incomplete Personal Information.
- Erasure: In certain circumstances, you may have the right to the erasure of Personal Information that we hold about you (for example if Personal Information is no longer necessary for the purposes for which it was originally collected).
- Data portability: You may have the right to receive the Personal Information concerning you in a structured, commonly used, and machine-readable format that can be shared with another organization. The right of data portability also allows you the opportunity to have Endologix transmit that data to another organization directly where technically feasible.
- Object to processing: You may have the right to request that Endologix stop processing your Personal Information and/or to stop sending you marketing communications.
- Restrict processing: You may have the right to request that we restrict processing of your Personal Information in certain circumstances (for example, where you believe that the Personal Information we hold about you is not accurate or lawfully held).
How to Exercise Your Rights
You may exercise your European privacy rights by submitting a request through Endologix’s online request form found here.
We have appointed a Data Protection Officer, a European Representative, and assembled a Compliance Team to uphold our data privacy responsibilities. We are located at:
Irvine, California 92618
We prefer to resolve your questions, complaints, and requests about how we handle Personal Information directly; however, if you are a resident of the EEA, you also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can reach the Dutch Data Protection Authority using one of the following methods:
Autoriteit Persoonsgegevens Postbox 93374
2509 AJ Den Haag
2594 AV Den Haag
Telephone: (+31)–(0)70–888 85 00
Effective Date: January 4, 2022
COOKIES AND SIMILAR OTHER TECHNOLOGIES
WHAT IS A COOKIE?
A cookie is a small data file stored on your computer to identify you as a previous visitor to the Sites, which helps us to personalize your experience when you arrive. These are invisible to you, and any portion of our Sites may contain them.
WHAT IS A WEB BEACON?
A web beacon is a small piece of data embedded with images on pages of the Sites or in emails, which allow us to collect information such as the number of users that have visited a web page or opened an email. We use may web beacons to measure the effectiveness of our content and campaigns and how visitors use our Sites. This allows us to learn what pages are most attractive to our visitors and what content our visitors like to see.
WHAT CATEGORIES OF COOKIE AND SIMILAR TECHNOLOGIES DO WE USE?
Depending on how you navigate the Sites, we may use all or some of the following first and third party cookies:
Necessary cookies. These are cookies that enable the core operation of our Sites. As an example – they include, cookies that we use to help control secure areas of our Sites and to make sure it is accessible to you.
Analytics cookies. These allow us to collect certain internet log information and the details of the behavior patterns of people using the Sites.
HOW DO I CONTROL COOKIES?
We are working to update our technology so that users will have better direct control over cookies on our site. At this time, the best way to control cookies is through your browser.
Most web browsers are set to initially accept cookies. You can change your browser settings to notify you when you receive a cookie or not accept cookies generally. However, if you disable this function, you maynot be able to use some of the features on our Sites. To learn more about how to control privacy settings and cookie management, click the link for your browser below.
THIRD-PARTY COOKIES AND OTHER SIMILAR TECHNOLOGIES
- Google Analytics
We use Google Analytics to collect certain internet log information and details regarding Site visit behaviorpatterns. We configure Google Analytics to avoid collecting information which could directly identify a person, as we do not seek to identify those visitors whose interactions with the Sites are being monitored. Google Analytics uses their own cookies to perform these functionalities.
To learn more about cookies; how to control, disable or delete them, please visit http://www.aboutcookies.org. Some third party advertising networks, like Google, allow you to opt out of orcustomize preferences associated with your internet browsing. For more information on how Google lets you customize these preferences, see their documentation.
PUBLIC GUIDELINES FOR SOCIAL MEDIA
Our social media platforms are intended to allow participation in open communication between Endologix and the public. However, occasionally we might need to remove comments to meet industry regulations, data privacy restrictions, and/or uphold the intent of our social media guidelines, including, but not limited to:
COMMENTS SEEKING MEDICAL ADVICE, OR CUSTOMER SERVICE ISSUES
Our social media platforms are not intended to be used for medical advice or a replacement for advice from a doctor. Endologix does not practice medicine or provide medical services or advice. We may address broad customer service questions online, but we might have to remove comments to protect your privacy. If you have customer service issues or questions, we suggest contacting Endologix Customer Service at 800.983.2284.
COMMENTS CONTAINING PERSONALLY IDENTIFIABLE INFORMATION
For general protection, and to comply with data privacy regulations, we will remove posts that contain personally identifiable information, including a phone number, address, email or date of birth.
COMMENTS CONTAINING OFFENSIVE LANGUAGE OR MISLEADING INFORMATION
We will remove any comment that uses profanity, hate speech or other offensive language. We will also remove any comment that makes unsupported claims or accusations or contains false or misleading information. Comments that promote the buying or selling of goods or services or that are clearly spam will also be removed.
COMMENTS CONTAINING UNAPPROVED PRODUCTS OR OFF-LABEL USES
We have developed our social media platforms for use in the United States. Therefore, we cannot discuss any products that are not approved for use in the U.S. by the Food and Drug Administration (FDA). We will remove any comments about unapproved products, or the use of our products in a way that is not indicated by the FDA (otherwise known as ‘off-label’ use).
Please know that Endologix reserves the right to delete any posting at its sole discretion that affects the integrity of our social media platforms.
Endologix International Holdings B.V. – T&C of Sale and Consignment – English
Endologix International Holdings B.V. – T&C of Sale and Consignment – Dutch
Endologix International B.V. – T&C of Sale and Consignment – English
Endologix International B.V. – T&C of Sale and Consignment – Dutch
Endologix International B.V. – Niederlassung Deutschland – T&C of Sale and Consignment
Endologix International B.V. – United Kingdom – T&C of Sale and Consignment
Endologix International B.V. – Belgium – T&C of Sale and Consignment
Endologix Poland sp z o.o – Poland – T&C of Sale and Consignment
Endologix Italia S.r.l. – Italy – T&C of Sale and Consignment